General terms and conditions
GENERAL TERMS AND CONDITIONS
LASHBABE
Below you will find our General Terms and Conditions.
These always apply when you use
or place an order through our website. The
General Terms and Conditions contain important information
for you as a buyer. So please read this carefully. We
We further recommend that you save these terms and conditions or
to print so that you can refer to them at a later time
you can read again sometime.
Article 1. Definitions
Capitalized terms have,
both in singular and plural, the meaning as
mentioned in this article:
a. Lashbabe: the company LB Beauty, also
trading under the trade name Lashbabe,
established in (4004 JA) Tiel at the address
Stephensonstraat 11, registered with the Chamber
of Commerce under number: 92561624
.
b. Customer: the customer who may or may not be trading in
exercise of profession or business a
enters into an agreement with Lashbabe and/or
registered on the Website.
c. Consumer: the Customer who is a natural person
and is not acting in the exercise of a profession or
company.
d. Parties: Lashbabe and the Customer jointly.
e. Agreement: any arrangement or agreement
between Lashbabe and the Customer who accesses the Website via the Website
comes into effect, of which the General Terms and Conditions
be an integral part.
f. Products: all products under the Agreement
by Lashbabe to deliver to the Customer or
delivered goods, such as but not limited to DIY
Eyelash extensions.
g. Website: the website of Lashbabe, which can be consulted
via https://bylashbabe.com/ and all associated
subdomains.
h. General Terms and Conditions: these general
Lashbabe's terms and conditions that have been published
on the Website and filed with the Chamber of
Trade number: 73285331.
Article 2. Applicability and interpretation
1. All offers, deliveries and
Agreements by or with Lashbabe are the
General Terms and Conditions apply, unless
expressly stated otherwise in writing
agreed.
2. The General Terms and Conditions apply to
the activities or deliveries that third parties carry out
perform the duties under the Agreement.
3. The applicability of any purchasing or
other conditions of the Customer are
expressly rejected.
4. If the Customer in his order, confirmation or
notification of acceptance of provisions
or includes conditions that deviate from or do not
appear in the General Terms and Conditions, then
this is only binding for Lashbabe if and
to the extent expressly agreed by Lashbabe
have been accepted in writing.
5. In the event that in addition to these General
Conditions also apply to specific product or
promotion conditions apply, they are
conditions also apply.
6. Lashbabe may not always adhere to strict
compliance with the General Terms and Conditions.
This does not mean that the provisions do not apply
apply or that Lashbabe loses the right
in other cases to ensure strict compliance with the
To request General Terms and Conditions.
7. If any provision in the Agreement or General
If the conditions prove to be null and void, this does not affect the
validity of the entire Agreement or
General Terms and Conditions. The parties will in that
case in replacement of a new provision
determine, as far as legally possible
is in accordance with the intention of the original
determination is given shape.
Article 3. Provision of information
1. The content of the Website has been compiled with the greatest possible care
compiled with care. Lashbabe can
however, does not guarantee that all information
on the Website is correct and complete at all times. All
prices and other information on the Website and in
other materials from Lashbabe are
also subject to obvious
programming and typing errors.
2. Lashbabe cannot be held responsible
held for (colour) deviations due to
screen quality.
3. Lashbabe informs the Customer as well as possible via the Website
possible for over Products. Providing
of communications regarding properties of the
However, product or technical data does not
does not mean that Lashbabe gives any guarantee regarding
the Product is delivered.
4. The Website may contain links to websites of
other companies. Lashbabe has no control
about (the content of) these websites, which
Lashbabe is not responsible for this.
5. Lashbabe is only obliged to provide information
provide information about allergens to the extent legally required
is required. Since Lashbabe can't
predict whether the Customer will use
Products an allergic reaction occurs, is
Lashbabe is not responsible for this.
Article 4. Offer and Agreement
1. An offer on the Website expires if a Product
to which the offer relates, in the
is no longer available in the meantime.
2. Lashbabe cannot be matched to an offer
held if the Customer could reasonably understand
that the offer contains an obvious mistake or
contains a typo.
3. The Agreement is concluded at the moment
of acceptance of the order by Lashbabe
of the Customer. Lashbabe has the right to
to refuse an order without giving any reason or
to impose special conditions on the implementation
such as advance payment.
4. If Lashbabe accepts the order,
Lashbabe electronically confirms
of the conclusion of the Agreement.
5. If it appears that the Customer has provided incorrect information,
provided, Lashbabe has the right to adjust
to fulfill its obligation after the correct
data has been received. In that case, Lashbabe
also authorized to terminate the Agreement
cancel.
6. If it appears that the Customer has provided incorrect information,
provided, Lashbabe has the right to adjust
to fulfill its obligation after the correct
data has been received. In that case, Lashbabe
also authorized to terminate the Agreement
Article 5. Account
1. To make optimal use of the Website,
the Customer can create an account on the
Website.
2. When creating the account, the Customer must
to choose a password with which the Customer
together with his email address can log in to the
website. The Customer is responsible for the
choosing a sufficiently reliable
password.
3. The Customer must provide his login details, his
username and password, strictly confidential
keep. Lashbabe is not liable for
misuse of the login details and may always
Assume that a Customer who logs in to the
Website that is actually the Customer. Everything that
is done via the Customer's account, falls under
the responsibility and risk of the Customer.
4. If the Customer knows or suspects that his
login details are in the hands of unauthorized persons
arrived, he should be there as soon as possible
to change password and/or inform Lashbabe thereof
to inform Lashbabe so that appropriate
can take measures.
Article 6. Delivery
1. Once the order has been sent to the Customer by Lashbabe
confirmed, Lashbabe will send the Products as soon as possible
as soon as possible.
2. Lashbabe is entitled to place an order with
to deliver multiple Products in parts and the
delivered parts to be invoiced separately.
3. Is there a term for the delivery of the Products?
agreed or specified, then this is not a
fatal term. If a term is exceeded
The Customer must first notify Lashbabe in writing
to give notice of default before Lashbabe is in default.
If the Customer is a Consumer, the
delivery time maximum 30 days.
4. Delivery will be made by placing the Products in the
Lashbabe's business premises available
set (according to Incoterms 2020: Ex Works),
unless the Parties have agreed otherwise or the
Customer is a Consumer. If the Customer is a
If the consumer is, delivery will take place at the
the Consumer's home address provided in accordance with his
provided to Lashbabe via the Website.
5. The Customer is obliged to purchase Products on
the moment these become available to him
If the Customer fails to do so, Lashbabe is
entitled to store the Products at its own risk
of the Customer. The associated costs
– such as transportation and storage costs – occur
Customer's account.
6. Lashbabe is entitled to a similar Product
to deliver similar quality as the
ordered Product, if the ordered Product is not
is no longer available. The Customer is then entitled to
To terminate the agreement free of charge and
Product can be returned free of charge.
Article 7. Investigation and complaints
1. Once Lashbabe has delivered Products to the Customer
delivered, the Customer is obliged to thoroughly check
whether the Products are sound and in accordance with the
To be in agreement.
2. Any defects, faults, damage
and/or deviations in quantities the Customer must
in writing within 48 hours after delivery or after the
Customer could reasonably have been aware of
the complaint, report it to Lashbabe. Every complaint
must provide as detailed a description as possible
of the complaint, so that Lashbabe is able
is to respond adequately.
3. The Customer must enable Lashbabe to file a complaint
to investigate. If for the investigation of
the complaint return is necessary, the
costs for returning or the
research costs to be borne by the Customer,
unless the complaint subsequently proves to be justified. The
transport risk is always for the Customer.
Lashbabe will give the Customer as soon as possible,
but in any case within 30 days of receipt
of the complaint, a response to the complaint. If the
it is not yet possible to make a substantive or definitive decision
to give a response, Lashbabe will respond within 30
days after receipt of the complaint, the complaint
confirm and give an indication of the term
within which she expects a substantive or
to give a final response to the complaint of the
Customer.
5. The Customer must give Lashbabe the opportunity
to investigate a complaint. The Customer must
concerning Product shall also be at his own expense and
return risk to Lashbabe.
6. If the Customer submits a complaint in a timely manner, this will suspend his
payment obligation not applicable.
7. If Lashbabe decides that the Customer has a complaint
has submitted your claim on time and correctly, Lashbabe will
– all at the discretion of Lashbabe – ensure
for a suitable solution in the form of
repair, replacement or compensation of up to
the amount paid by the Customer for the
concerning part of the Agreement. In
In the event of replacement of a Product, the Customer is
required to return the replaced Product
To return Lashbabe and take ownership thereof
to transfer to Lashbabe, unless Lashbabe
indicates otherwise.
8. If Lashbabe judges that the Customer has not filed a complaint
if you have submitted your application on time or incorrectly, you do not need to
Lashbabe will not process the complaint
and the Customer is no longer entitled to repair,
replacement or compensation as referred to in paragraph 7
of this article. In addition, in that case the
costs – including the
research costs – on Lashbabe's side
at the Customer's expense.
9. If the Customer is a Consumer, the Consumer may
also file a complaint via the European
dispute resolution platform, accessible via
http://ec.europa.eu/odr/.
Article 8. Retention of title
1. All delivered Products remain the property of
Lashbabe until all claims that Lashbabe has made
the Customer has (including any associated
related (collection) costs and interest),
have been paid in full.
2. The Customer is not in possession of the goods prior to the transfer of ownership
authorized to sell, deliver,
to pledge or to have any other right thereto
grant to third parties.
3. If third parties seize the assets under
Products delivered subject to retention of title
wish to establish or have other rights thereto
apply, then the Customer is obliged to Lashbabe
to be notified thereof immediately.
4. Lashbabe is entitled to use the Products that are
have been delivered subject to retention of title and are still with
the Customer is present, to take back if the
Customer fails to pay on time or in full
takes care of the invoices or in
is experiencing or is at risk of experiencing payment difficulties
to be in trouble.
5. The Customer will grant Lashbabe free access at all times
grant access to its Products for inspection
and/or to exercise the rights of
Lashbabe.
Article 9. Prices and payment
1. All information on the Website and in other Lashbabe
Prices quoted are from materials
including VAT and other levies which may apply
be imposed by the government, unless the
Website stated otherwise.
2. In the event of cross-border
delivery of Products, Lashbabe will in accordance with the
applicable (international) laws and regulations
regulations whether or not VAT and other levies
charge by the government. Also
In that case, Lashbabe will process any import or
charge customs duties to the Customer.
3. The shipping costs are at the expense of the
Customer, unless otherwise stated on the Website
indicated. The amount of the costs will be in
the ordering process are displayed.
4. The Customer must make payments to Lashbabe in accordance with
the in the ordering procedure and possibly on the
Website indicated payment methods to meet.
Lashbabe is free in the choice of offering
payment methods and these may also change from time to time
change time.
5. In case of payment after delivery, the Customer is entitled to a
payment term of 14 days starting on the day
after delivery.
6. If the Customer does not comply with his obligations on time and/or in full,
payment obligation(s), then the Customer is
in default. In such case all claims
that Lashbabe has on the Customer immediately
due and payable, without further notice or
notice of default hereof. All
extrajudicial and judicial costs that
Lashbabe in that case makes, come for
Customer's account. This concerns at least
15% of the principal amount, with a minimum of
€ 250. In addition, the Customer is liable in the event of
default an interest of 1% per month
Lashbabe owed, where a portion of
the month is considered a full month.
7. If the Customer is a Consumer and the Consumer
not timely and/or not completely
payment obligation(s), then the following applies:
deviation from paragraph 6 of this article that Lashbabe the
Gives the consumer another opportunity to
within a period of 14 days
to meet payment obligation(s)
(notice of default). If the Consumer complies with the
amount due again, then the
Consumer in default. The Consumer is in that
case the statutory interest and the statutory
collection costs owed to Lashbabe.
8. Lashbabe has the right to charge the payments made by the
Customer to Lashbabe first pays in deduction
charge to the costs, then deduct
bring to the accrued interest and finally in
to reduce the principal and the
current interest.
9. Lashbabe is entitled to cancel the delivery of
To suspend products if the Customer is
fails to meet payment obligations.
10. The Customer is obliged to file objections to (the
amount of) an invoice within 14 days after
invoice date in writing and as detailed as possible
possibly described to Lashbabe. If
the Customer does not receive any payment within 14 days after the invoice date
has made objections known, then the
invoice deemed to be approved. Objections to
an invoice suspends the payment obligation of
the Customer does not.
Article 10. Right of withdrawal
1. Only the Consumer can enter into an Agreement
which was entered into remotely (i.e. via the
Website) regarding the purchase of a
Product during a reflection period of 14
days to terminate without giving reasons,
under the conditions as described in this
article.
2. The 14-day reflection period as referred to in
Article 1 of this Article shall enter into force on the day after the
Consumer or a person designated by him in advance
third party has received the Products. The Customer may
the Agreement within the aforementioned period
cancellation period of 14 days by the
model withdrawal form (digital)
send to Lashbabe or otherwise
unambiguous written manner to Lashbabe
to indicate that he is cancelling the purchase,
whereby the Customer in any case states his name and the
order number must be stated. After dissolution
the Consumer has 14 days after the
notification referred to above – to the Product
including all accessories to Lashbabe
to send.
3. Within the period referred to in paragraph 2 of this Article
The Consumer must carefully consider the cooling-off period
handling the Products and packaging. The
The consumer will only open the packaging and
use the Product only to the extent necessary
is to determine the nature, characteristics and functioning of
to check the Product. The starting point here is that
This inspection may not go further than that
Consumer in a physical store could
doing.
4. If the Consumer violates paragraph 3 of this article
deals with the Product or the Product in other
damaged in any way, then the Consumer is
liable for the depreciation that
that results from it.
5. The risk and burden of proof for a correct and
timely exercise of the right of withdrawal lies with
the Consumer.
6. The shipping costs for returning
Products are at the expense of the Consumer.
7. Products can be returned to:
LB Beauty (Lashbabe)
Stephenson Street 11
4004 JA Tiel
8. Already paid (in advance) by the Consumer
amounts will be paid as soon as possible, at the latest
within 14 days after termination of the
Agreement, will be refunded to the
Consumer in the same way as the
Consumer has paid for the order. If there
there is a decrease in value as intended
in paragraph 4 of this article, Lashbabe is entitled to
the depreciation with the amount already incurred by the
To offset amounts paid by the customer, whereby
the Customer will be refunded a lower amount.
9. Our Products may be subject to change for reasons of
health protection and/or hygiene not
be returned if the seal is broken after
delivery is broken, such as lashes, remover,
glue, sealer, tools & lip makeup. In case the
seal is broken, so the Consumer can
not to invoke the right referred to in this article
right of withdrawal.
Article 11. Conformity
1. Lashbabe solely guarantees that Products
comply with the Agreement and the date
of the conclusion of the Agreement
existing Dutch legal provisions
and/or government regulations.
2. For suitability for the Customer's
Lashbabe provides for the intended purposes
no guarantee and Lashbabe is not liable,
unless Lashbabe determines suitability for a particular
purpose has been expressly confirmed in writing.
The Customer is obliged to check the suitability of the
Product for its specific purposes itself
investigations. Any liability for
any damage that may arise during or as a result of
result of the use of the Product –
including as a result of an allergic reaction
- is excluded.
Article 12. Suspension and termination
1. Lashbabe has – in addition to her legal
powers of dissolution and suspension – the
right to immediately terminate the
To terminate the agreement and/or the execution
to suspend the Agreement if any of
the following events occur:
a. the Customer's obligations under the
Agreement and/or General Terms and Conditions
does not, does not fully or does not comply on time;
b. Lashbabe after closing the
Agreement information is available for knowledge
come which give good reasons to
fear that the Customer will not fulfill his obligations
to comply with;
c. the Customer dies;
d. a request for the granting of (provisional)
suspension of payments has been filed by the Customer;
e. the Customer has been declared bankrupt
or a request for bankruptcy is
submitted;
f. an attachment has been levied against the Customer;
g. a dissolution and/or liquidation of the
Customer-oriented decision has been reached;
h. the Customer is under guardianship or administration
asked;
i. the Customer otherwise
power of disposal or
legal capacity with regard to
loses his assets or parts thereof.
The Customer is obliged to inform Lashbabe immediately
to notify of the entry into force of a sub
d to and including i intended event.
2. If Lashbabe uses its termination
or power of suspension, then all resulting
resulting costs and damages suffered for
account of the Customer and all claims of
Lashbabe immediately claimable.
3. The Customer waives all rights to the entire
or partial termination of the Agreement
or total or partial suspension of its
(payment) obligations, unless the Customer is a Consumer.
Article 13. Intellectual property rights
1. The Agreement is not intended to create any
intellectual property rights of Lashbabe
and/or third parties engaged by it to the
Customer to be transferred.
2. The Customer is expressly prohibited from infringing
to deal with the intellectual property rights –
such as copyright – of Lashbabe and/or by
its third parties, as well as on the proper
name of Lashbabe.
3. The Customer will – both during and after termination of
the Agreement – do not perform any acts
which may infringe the provisions of the previous paragraph
intended intellectual property rights of
Lashbabe and/or third parties engaged by her.
Article 14. Website
Lashbabe makes every effort to ensure that the Website is properly maintained.
to function and to be continuously accessible
keep. Lashbabe cannot guarantee this.
Lashbabe counts on the Customer's understanding during
possible disruptions or maintenance of the Website.
In any case, the Customer cannot hold Lashbabe liable
represent the damage suffered by the Customer due to the fact
that the Lashbabe Website is not accessible.
Article 15. Personal data
Lashbabe processes the personal data of the Customer
in accordance with its privacy statement. This can be found here:
https://bylashbabe.com/pages/privacy-policy.
Article 16. Force Majeure
1. Lashbabe is not obliged to comply with
an obligation towards the Customer if they
is prevented from doing so as a result of
force majeur.
2. Force majeure is defined in these terms and conditions as:
understand - in addition to what is stated in the law and
case law is understood – all of
external causes, foreseen or not
provided, which Lashbabe has no influence on
exercise and which makes Lashbabe unable to
to fulfill its obligations, such as
pandemics, epidemics, default by
(sub)suppliers, power failure, failure of
internet data network or
telecommunications facilities, danger to the
public health, government measures that
hindering compliance, disruptions of public
infrastructure, general transportation problems,
strikes, war, terrorist attacks,
domestic unrest or natural disasters.
3. Lashbabe can during the period that the
force majeure continues its obligations under the
Suspend agreement. If this period
lasts longer than 2 months, then the Parties are
entitled to terminate the agreement without
obligation to pay damages to the other
side.
4. If Lashbabe at the time of entry into force
force majeure its obligations under the
Agreement has now been partially
whether it will be able to comply or not, is
Lashbabe is entitled to the already fulfilled
or to invoice the part to be fulfilled. The
Customer is obliged to pay this invoice.
Article 17. Liability
1. Lashbabe is only liable to the extent that this
article shows. The same goes for by Lashbabe
for the purpose of implementing the
Agreement with third party(s), such as
but not limited to: employees and others
people who Lashbabe in the execution of the
Enable Agreement.
2. Delivery of the Products releases Lashbabe from
all liability for defects that the Customer
had already discovered at the time of delivery or
could reasonably have discovered.
3. Lashbabe has no influence on the
final use of the delivered Products
by the Customer. Any liability for
any damage that may arise during or as a result of
result of the use of Products –
including as a result of an allergic reaction
- is excluded.
4. Lashbabe is not liable for any damage that is
created because Lashbabe assumed that
or incorrect and/or information provided on behalf of the Customer
incomplete data.
5. Lashbabe is not liable for any damage that is
caused by:
a. failure to comply with the instructions for use,
safety regulations with
health risks and/or (other)
manuals of a Product;
b. failure to comply with or follow instructions
and/or warnings from Lashbabe with
relating to a Product;
c. repair or maintenance of a Product
by anyone other than Lashbabe;
d. improper maintenance of a Product;
e. unskilled or careless use of a
Product;
f. wear and tear due to normal use of a
Product;
g. placement, adjustment and/or processing of
a Product by someone other than Lashbabe or
a third party designated by Lashbabe;
h. to use a Product for any other purpose
than what the Product is intended for.
6. Lashbabe is never liable to the Customer
for indirect damage, including in any case
included consequential damage, lost profit, missed
savings, loss of data and damage due to
business stagnation.
7. Lashbabe can only be held liable for
direct damage caused by a
attributable failure to comply with the
arising from the Agreement
obligation(s) that the Customer must fulfill within 30 days
after the Customer has become aware of it or
could have taken note of this by
registered letter to Lashbabe.
Direct damage means:
a. the reasonable costs of determining the
cause and extent of the damage, for
to the extent that the determination relates to the
damage within the meaning of these General
Terms and Conditions;
b. any reasonable costs incurred to
Lashbabe's poor performance at the
To have the agreement answered;
c. reasonable costs incurred to prevent or
limitation of damage, provided that the Customer demonstrates
that these costs have led to a restriction
of direct damage as referred to in this
General Terms and Conditions.
8. Lashbabe's (cumulative) liability
on any legal basis whatsoever at any time
limited to the amount payable under the
liability insurance from Lashbabe in
the case in question will be paid out. If in order to
for whatever reason no benefit from
the aforementioned insurance is provided, applies
that any (cumulative) liability,
based on any legal basis(s) whatsoever, there
cannot lead to a sum of money being paid to the
Customer must be paid higher than the
amount invoiced under the
part of the Agreement on which the
liability relates.
9. Any liability of Lashbabe shall lapse by
lapse of 6 months from the time at which
the Agreement by delivery, termination or
ended in a different way.
10. The provisions contained in these General Terms and Conditions
Lashbabe's limitations of liability
do not apply if the damage is due to intent
or willful recklessness on the part of Lashbabe.
Article 18. Indemnifications
1. The Customer indemnifies Lashbabe against all claims
from third parties related to or
arising from the agreement between Lashbabe and the Customer
existing legal relationship.
2. The Customer expressly indemnifies Lashbabe against
claims of third parties relating to law
of intellectual property on the Customer's
information provided to Lashbabe and/or
facts.
Article 19. Final provisions
1. Lashbabe is entitled to engage third parties
in the performance of the obligations that
arising from the Agreement.
If these General Terms and Conditions are in another
language are drawn up, the Dutch language prevails
version in case of any ambiguity,
imperfection or contradiction in/by the
translation.
3. The Agreement is governed by Dutch law.
application, even if an Agreement is completely
or is partially carried out abroad
given whether the Customer is resident there.
4. In the event of a conflict between a provision
from these General Terms and Conditions and a provision
from the Vienna Sales Convention (UN Convention for the
International Sale of Goods or CISG),
the provisions of these General Terms and Conditions shall prevail
Terms and Conditions.
5. To the extent that mandatory rules of law do not
otherwise prescribed, all
disputes that may arise as a result
of the Agreement shall be submitted to the
competent Dutch court in the
district where Lashbabe is located.
6. The language used in any legal proceedings
procedure is the Dutch language.
7. The parties shall first appeal to the court
do after they have pushed themselves to the limit
made an effort to resolve a dispute by mutual agreement
to settle.
Ambassador Program
Our Ambassador Program is exclusively focused on organic reach. This means that all sales must be generated exclusively through personal, authentic promotion on owned social channels. The use of platforms and paid promotions such as Spydeals, YouTube Ads, Meta Ads, Google Ads or similar third parties is strictly prohibited.
If it turns out that sales have been generated through such unauthorized methods, Lashbabe reserves the right to declare these sales as invalid. Furthermore, the cooperation can be terminated at any time and without prior notice.
Lashbabe reserves the right to change or terminate the program or its terms. By participating, you agree to these rules.
Contact details
If after reading these General Terms and Conditions
If you have any questions, complaints or comments, please
Please feel free to contact us using the contact details below
with us.
LB Beauty (Lashbabe)
Newtonstraat 13
4004 JA Tiel
Email: info@bylashbabe.com
Chamber of Commerce number: 92561624
VAT number: NL002414503B68